COVID-19 Pet Information
At Ripponlea Veterinary Hospital we want to make it easy for your pet to receive the best veterinary care possible. The advice around COVID-19 changes rapidly. We adapt practices and protocols to ensure we can continue to provide outstanding service to you and your pets while reducing the risk of transmission.
Your Appointment With Us
Need Medications or Food?
Unable to leave the house?
One last request:
If you have recently been in contact with a confirmed case of COVID-19, or you have been advised to self-quarantine, we kindly ask that you stay at home and use one of our remote services to get in touch with us if you need our help.
Thank you so much for your cooperation, which will allow us to continue to provide the dedicated veterinary care and customer service you have come to expect from our clinic.
Hug your pet! Please watch this video and remember the health benefits of spending time with your pet at this time.
Your Appointment With Us
- Sanitise your hands on arrival.
- Maintain social distancing at all times.
Need Medications or Food?
- We have online ordering system and it couldn’t be easier! It is via our client portal please sign up .
- We are offering a click and collect service too. Just order online and pick up in the clinic, you will be advised via SMS when your items are ready for collection, for most orders the expected turnaround time is 2-3 days.
Unable to leave the house?
- If you are unwell and your pet needs medical attention please call the clinic and we can discuss your pet's specific needs.
One last request:
If you have recently been in contact with a confirmed case of COVID-19, or you have been advised to self-quarantine, we kindly ask that you stay at home and use one of our remote services to get in touch with us if you need our help.
Thank you so much for your cooperation, which will allow us to continue to provide the dedicated veterinary care and customer service you have come to expect from our clinic.
Hug your pet! Please watch this video and remember the health benefits of spending time with your pet at this time.